Embroidery

Ozwear Pty Ltd offers the most consistently competitive prices in Australia

Quality Embroidery Operations out of Brisbane

IMPORTANT EMBROIDERY NOTES :

If you require an embroidery quote please forward :

Embroidery Art Files – EPS or PDF are preferred / We also accept – .jpg .jpeg .png. .gif .tiff
Embroidery Files : .DST or .EMB – No set up fees apply if this format is supplied.

Dimensions of the required embroidery to accurately calculate a stitch count and ascertain if
digitization costs are to be charged to you.

DIGITISATION OF EMBROIDERY :

General – Set up fees (once only) are $30.00 +gst up to 10,000 stitches – $40.00 + gst if over 10,000 stitches.

EVERY EFFORT IS MADE TO ENSURE CORRECT AND UPDATED PRICING, THIS MAY CHANGE WITHOUT NOTICE AND MAY NOT REFLECT ON THE WEBSITE IMMEDIATELY.

Alterations may be free of charge, or a fee of $10.00 – $30.00 + gst may be charged depending on the alterations required.

Clients charged set up fees can be sent their Embroidery file for ownership at their request.

TEXT digitisation may be free of charge or may incur a fee up to $20.00 + gst- this is dependent on the
format or size of their required text.

Repeat orders are charged at a unit price only.

All set up costs / embroidery and stock items to paid for in full before sending any order to
embroider.

All embroidery files need to be approved before Ozwear Pty Ltd will complete the embroidery order –
these files are emailed for approval.

A sample embroidery then can be sent to the client on request.

No garment will be embroidered until Ozwear Pty Ltd has client approval in writing.

Ozwear Pty Ltd provides the stock only to our Embroiderers – these stock sales are non refundable
once delivered for embroidery.

Ozwear Pty Ltd reserves the right to refund any embroidery costs only associated with any garment
marking – all stock sent to our embroiderers is non refundable once embroidered.

Ozwear Pty Ltd requires in writing any shortages or if any embroidered item is not up to the quality required within 24hrs of receipt and reserves the right to either replace or refund those items only.

Ozwear Pty Ltd is not responsible for any embroideries on thin materials in which the client has insisted these items to be embroidered – on rare occasions some needle damage may occur – especially large or heavily stitched embroideries.

All freight costs associated with returns are at the clients expense

If garment replacement is approved Ozwear Pty Ltd will freight these garments to the client at Ozwear Pty Ltd expense.

All other returns will be at the clients expense.